Updated 1st July 2022
It is a fact that if your flight is cancelled it doesn’t mean that your hotel and any other services booked on your behalf are automatically cancelled at the same time. All hotels work on different cancellation policies so it is never a strait forward situation when cancelling a booking. In most cases a full refund will be offered subject to a £50.00 per person administration fee being paid. In some circumstances a deferment of arrival or an alternative holiday may be offered.
If an invoice is raised to cover your holiday and you then decide to cancel for what ever reason, a £100.00 per person administration charge will be charged to cover the administration cost of cancellation.
The basic situation is: If flights are still operating and travel is still possible and you decide to cancel your holiday then a claim on your travel insurance may be required. If it becomes impossible to fly to Antalya because your flight company has cancelled your flight you are entitled to a full refund from your flight company or you can reschedule your flight to another date. Sungolf Belek are not responsible for any flight alterations or changes under any circumstances, any changes must be agreed with your flight company as such changes may effect your ability to join in any pre organised golf week. If the UK Government stop travel to Turkey by introducing a travel ban you will receive a refund of your hotel and golf costs subject to any administration costs in place at that moment in time.
Events Beyond our Control: These events can include, but are not limited to war, threat of war, civil strife, terrorist activity and its consequences or the threat of such activity, riot, epidemics, pandemics and significant risks to human health such as the outbreak of serious disease at the travel destination (including the ongoing effects of the COVID-19 pandemic), the act of any government or other national or local authority including port or river authorities, industrial dispute, lock closure, natural disasters such as floods, earthquakes or weather conditions which make it impossible to travel safely to or remain at the travel destination, nuclear disaster, fire, chemical or biological disaster,, unavoidable technical problems with transport and all similar events outside our or the supplier(s) concerned control. Advice from the Foreign Office to avoid or leave a particular country may constitute Events Beyond Our Control.
Sungolf Belek are not under any circumstances responsible for any personal injury that may be incurred whilst at the golf club or playing golf or whilst staying in any hotel accommodation reserved on their behalf.
Flights are never included in any of the holidays or golf competition weeks promoted on this website. Free flight reservation service is offered on the basis that the clients own credit / debit card is used to make the reservation. Sungolf Belek will not accept any responsibility for flight cancellations or delays under any circumstances.
Terms and conditions for competition golf weeks
A minimum number of golfers is required to ensure that a competition golf week will go ahead. The minimum number is determined by the date of each event, June requirement is 48 golfers, November is 60 golfers and Feb / March requirement is 80 golfers. If the minimum number is not achieved then Sungolf Belek may determine that the competition may have to be scaled down to make the event viable. It may become necessary to change the prize table being offered.
If the competition week is cancelled then alternative arrangements will be offered to any person who has already booked, these arrangements may include a change of venue or the ability to just have a none competitive golf week. Due to Corona Virus restrictions changing all the time, last minute cancellations may possibly occur.
Competition golf weeks at Gloria Hotels are subject to a £50.00 pp cancellation administration charge which will be automatically deducted from any refund offered.
If an invoice is raised to cover your holiday and you then decide to cancel for what ever reason, a £100.00 per person administration charge will be charged to cover the cost of cancellation.
Competition prizes. Some competition weeks offer the winner a return free holiday to defend their title the following year, a free return holiday is offered on the condition that an appropriate number of golfers attend the competition week in order to make it viable. Each competition week is deemed different, dependant on the time of year it takes place, the number required will be advertised on each competition week schedule. The free return place offered is only to the winner and is not transferable or deemed to have monetary value, it can only be used to defend their title the following year for the same competition week it was won. Flights and single room options are not included as part of the free place prize.
Non Competition Golf Weeks & Competition Weeks
Course closure due to inclement weather: In the unlikely event that the golf course is closed due to poor weather conditions an alternative day and time may be offered subject to availability. If an alternative game is not available written notice must be obtained from the golf course in order that a claim may be made against your travel insurance. Due to the highly subsidised rates offered by the hotel the cost of golf may be considerably lower than advertised at the club-house.
Cancellation: If for any reason you must cancel your holiday, written notification must be sent confirming cancellation. If you cancel before payment is made a £100.00 per person cancellation fee is required to cover the administration costs. If you cancel after payment has been made then an insurance claim must be made as no refund will be offered by the Sungolf Belek or any associated partner.
TRAVEL INSURANCE: It is a requirement that everyone attending a competition week or any golfing holiday, must take out suitable travel insurance to cover cancellation, repatriation, medical costs and golf equipment. Cover for Covid 19 is available from most travel insurance companies including some flight operators such as Easyjet and Jet2.
Sungolf Belek are not under any circumstances responsible for any personal injury that may be incurred whilst at the golf club or playing golf or whilst staying in any hotel accommodation reserved on their behalf.
Free flight reservation service is offered on the basis that the clients own credit / debit card is used to make the reservation. This is free service to help clients find the best and most economical way to travel to Antalya. Sungolf Belek does not receive commission for offering this free service.
Currency exchange rates. It may surprise you to learn that hotels and golf courses in Belek trade in the Euro. Your holiday is always quoted in £ sterling. It is sometimes necessary to make adjustments to the price quoted if there is a dramatic drop in the value of the pound. If changes are deemed necessary then the client will be informed of any changes and then the client must decide whether to proceed with the booking or cancel. Sungolf Belek withhold the right to cancel any pre-booked travel arrangements if the exchange rate drops to a level deemed to be detrimental to proceed.
Once an invoice is sent out and paid by the client then that price is fixed.
Events Beyond our Control: These events can include, but are not limited to war, threat of war, civil strife, terrorist activity and its consequences or the threat of such activity, riot, epidemics, pandemics and significant risks to human health such as the outbreak of serious disease at the travel destination (including the ongoing effects of the COVID-19 pandemic), the act of any government or other national or local authority including port or river authorities, industrial dispute, lock closure, natural disasters such as floods, earthquakes or weather conditions which make it impossible to travel safely to or remain at the travel destination, nuclear disaster, fire, chemical or biological disaster,, unavoidable technical problems with transport and all similar events outside our or the supplier(s) concerned control. Advice from the Foreign Office to avoid or leave a particular country may constitute Events Beyond Our Control.